Refund Policy

June 10, 2025

At Digital Razzo Private Limited (“Digital Razzo,” “we,” “us,” or “our”), we are committed to providing high-quality marketing services. This Refund Policy explains the circumstances under which refunds may be issued and the process for requesting a refund.

1. Scope of Refunds

Refunds are generally considered only under specific conditions outlined below. All refund requests must adhere to this policy.

2. Services and Deliverables

– Refunds are not typically available for completed services that have been delivered as per the scope of work unless there is a clear breach of contract or failure to deliver the agreed-upon services.
– If a project is cancelled before commencement or within a specified initial period, a partial or full refund may be considered.

3. Refund Eligibility

You may be eligible for a refund if:
– We fail to deliver the services as agreed in the contract or scope of work.
– You experience significant, unforeseen issues that prevent usage of the service, and such issues are verified by us.
– The service is defective, faulty, or not compliant with agreed specifications.

4. Non-Refundable Situations

– Services rendered (e.g., completed campaigns or content creation) are non-refundable once delivered.
– Payments made for consultations, digital marketing campaigns, or ongoing services are non-refundable after the service has commenced.
– Cancellation of services after work has begun is subject to cancellation charges or partial refunds based on work completed.

5. How to Request a Refund

To request a refund, you must contact us at [contact email] within [number of days, e.g., 7 days] of the date the issue was discovered. Your request should include your order details, reason for refund, and supporting evidence.

6. Refund Process

– We will review your request and notify you within [time frame, e.g., 7 business days].
– If approved, refunds will be processed through the original payment method.
– Please allow [number of days, e.g., 10-15 days] for the refund to be reflected in your account.

7. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective upon posting on our website.

8. Contact Us

For questions or refund requests, please contact us at [info@digitalrazzo.com].